Existing customers

Need help with
a PEX invoice?

Email the PEX team with your invoice reference and we will confirm the available payment instructions.

Before you begin

Have your invoice ready.

Include the invoice number shown on your PEX invoice so the team can locate it quickly and give you the correct payment details.

Protect your card details

Never include a card number or security code in your email. PEX will send the appropriate payment instructions separately.

Invoice or payment enquiry

Email the PEX accounts team.

The pre-addressed email asks for your invoice number and contact details. The team will reply with the correct next step.

Email oilinfo@pex.com.au

You can also call +61 (8) 9272 6555 or use the online enquiry form. Online card payment will be added later.